Privacy and Security Information

North Side Federal values our confidential relationship with you and respects your right to privacy with any information you have entrusted us.

Privacy Policy of North Side Federal Pertaining to Customer Account Information

The directors, officers, and employees of North Side Federal Savings and Loan Association of Chicago acknowledge the private and confidential nature of customer account information. North Side Federal Savings and Loan Association of Chicago does not sell or rent customer account information including names, addresses, telephone numbers or e-mail addresses to any individual or entity.

USA PATRIOT Act Information

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and maintain information that identifies every individual who opens an account or establishes a relationship such as opening a safe deposit box. When you open any new account or begin a new relationship with us, we will ask for your name, proof of address, date of birth, and other information that will allow us to verify your identity.

North Side Federal complies with Section 326 of the USA PATRIOT Act. This mandates that we verify certain information about you while we process your account application. To establish an account with us, you will need:

  • A current driver's license or state issued identification card
  • A social security card, passport, library card, birth certificate, or vehicle registration
  • A formal and current proof of address: any bill payment stub (utility, credit card, insurance, etc.) or any mail with a current, legible postmark

Banking Security and You

Security starts with an informed consumer. Here are a few steps that you can take to help keep your personal information and your system secure:

  • Keep your online passwords secret.
  • Keep your Debit Card and ATM Card PIN numbers secret.
  • Never leave your computer unattended when you are signed on.
  • Memorize your passwords or keep them in a very secure place.
  • Make sure that you have current virus software and run frequent scans.
  • Update your operating software with the latest patches and downloads.

Banking Security and North Side Federal

Security continues with North Side Federal and its contracted service providers. North Side Federal will not contact you requesting personal information by e-mail, telephone or by a form on a web page unless you are shopping online and using your SecureCode from MasterCard. Never give out information to an unknown source or unsolicited request. When you log-on to your accounts with our Online Banking system, you are accessing your information through our third-party providers who are experts in the fields of e-commerce as well as data security. Here are some features of how this system protects you:

  • Integrated secure log-on to online banking and bill pay
  • After three unsuccessful attempts to log-in, the system will suspend online activity until an authorized individual resets the password
  • After ten minutes of inactivity, you will be logged-off the online banking system

Telephone Scams

To avoid telephone scams do not give out personal information to anyone calling or volunteer your account numbers, passwords, or other financial information. Do trust your instincts: if a telephone call seems unusual, hang up. Notify North Side Federal if you receive any suspicious calls regarding your accounts. It may sound simple, but you may be surprised to know how many people are tricked with these scams.

Debit Scams

Having your account automatically debited for paying bills can save time and money and has been used now for several years. However, your account information in the wrong hands can cost you money! If you get a phone call or receive a mailing that requests information to verify your bank, account numbers, or other personal information, do not respond!

Phishing and Online Scams

Phishing is an online scam that uses e-mails and pop-up messages to trick you into disclosing your personal information. Typically, an e-mail or a web page that looks as though it may be from a genuine company (usually a bank or the government) will ask you for information such as credit card numbers, bank account information, passwords, social security number or other personal or private information. In many cases, the scam will require this information to "keep an account active" or to "prevent an account from being closed." Prevention is easy: do not respond to requests for personal information.

Learn More

Read more about fraud and scams in these publications from the Federal Trade Commission: